Damages and Issues

Please contact us immediately if your item is damaged or defective so we can assess the situation. Please contact us within 5 days of delivery. Contact us at support@thesprightlycompany.com and we will be happy to assist you.

​

Returns/Exchanges 

Since we are a small business, at the moment we have a strict no-return or exchange policy. We hope you understand, and we appreciate your support while we are growing.

​

Shipping

Orders placed will be shipped out within 1-3 business days. When an order is placed, you will receive a tracking email once your order is processed. Please allow 2-3 business days for the package location to update.​

 

Please be sure to use a valid USPS address.

​

*At the moment, we are only shipping to the lower 48 states*