Store Policy

Returns

Since we are a small business, at the moment we have a strict no-return policy. We hope you understand, and we appreciate your support while we are growing.

Damages and Issues

Please contact us immediately if your item is damaged or defective so we can assess the situation. Please contact us within 5 days of delivery. Contact us at support@thesprightlycompany.com

Shipping

Orders placed will be shipped out within 1-3 business days. When an order is placed, you will receive a tracking email once your order is processed. Please allow 2-3 business days for the package location to update.

Please be sure to use a valid USPS address.

*At the moment we are only shipping to the lower 48 states*